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Bob A. Avatar

1 star rating I looked out my window yesterday, and saw a boy putting a piece of paper onto my gate. I opened the window, and told him to remove it, but he left it anyway. A little while later, it fell off, and I had to go to retrieve it.It turned out to be a cheap paper advertisement from this realtor, Kelly Laird Smith. I decided to call her, and explain nicely why she should not be sticking her advertising on people's gates, and how she is breaking the law. I also told her that many realtors in the area mail their brochures, and she is showing her lack of professionalism.Instead of thanking me for my input, and apologizing for putting trash on my property, she said in an indignant tone, "DON'T TELL ME WHAT TO DO!!!!"Class is how you act when no one is looking. Realtors are a dime a dozen. Look elsewhere.UpdateI see a response from this realtor this evening. Ms. Laird Smith is giving false information about our conversation today. She DID NOT ask for my address, she simply got hostile, and stated, "DON'T TELL ME WHAT TO DO." If she had simply apologized, asked for my address, and promised to not stick flyers on our gate in the future, then we would have been satisfied.It is indeed illegal to place flyers on people's private property. We get glossy brochures mailed to us almost every day from other realtors. What do you think about a realtor who sticks a piece of cheap paper on your gate, and then gets nasty when you nicely call them out on it, and then lies on Yelp?It's irrelevant about the family situation of the boy who stuck the paper on our gate. Ms. Laird Smith could have hired him to mow her lawn, or perform other tasks for her.

Bob A. 9/18/2019

Highly likely to recommend Pattie, Kelly and Wink were excellent! I had a particularly difficult sale of my father's condo after he passed away. They helped me understand the market, directed me to a fair asking price and advertised intelligently. We got multiple offers in a range higher than I expected! In escrow, we had a water leak which got repairs and legal issues which extended the time frame of closing for months. However, they expertly communicated with our buyer to keep them at the table and engaged. A number of things could have gone wrong, but their team showed their experience in seeing everything across the finish line with warmth and understanding.

I would highly recommend this team to anyone looking to buy or sell in Seal Beach and surrounding areas.

boiredavid 8/23/2018
Susan S. Avatar

5 star rating My husband and I worked with Kelly Laird Smith to purchase our new home in March of this year.  We could not believe how thorough and helpful she was and still is for us!  Even after the sale she was with us to make sure all the little pending issues were taken care of.   My husband has bought and sold many homes up to this point and has NEVER encountered such professional, detailed and helpful services from a Real Estate agent, ever.  Kelly is OUTSTANDING and her team is wonderful as well.  We cannot say enough good things about her.  She has not only taken care of our purchase, but the purchases of 3 of our family members and is working on the 4th.  Please trust us when we say, you will NOT be disappointed in Kelly.  She is THE BEST!

Susan S. 6/14/2017
Josef N. Avatar

5 star rating We worked with Kelly purchasing our home, and after moving out of state had some real estate events come up which she was phenomenal with assisting.  At that time, we were not selling, but she was more than willing to assist with any questions we had, and treated us as if we were a current client.When we were finally ready to move forward, we chose to go with Kelly without reservation, and glad we did.  Kelly was instrumental in making sure everything went smooth.  She is understanding when it comes to a variety of scenarios, and is able to help us adjust accordingly.  Also, with being out of state, I was confident we found an advocate to help support us throughout the process!

Josef N. 8/12/2016
Hwgirl M. Avatar

5 star rating I worked with Lauren from Pattie, Kelly, Wink & Associates as our buying agent. She was very professional, detailed-oriented, organized, and patient. We were first time home buyers so there were a lot of things we didn't understand. She went through every step with us and explained every single paperwork that we have to sign in details before we sign them. She was quick in responding our phone calls or texts whenever we need her. She went far and above our needs when negotiating with the sellers in terms of pricing or repair requests. Without her help, our home buying process couldn't have been so smooth. We even got to close our escrow early! For anyone who needs a good real estate agent, I would highly recommend Lauren & her team.

Hwgirl M. 8/08/2016
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